PRIVACY | Mad Over Maldives

The terms “We”, “Us”, “Our”, and “Company” individually and collectively refer to Mad Over Maldives, and the terms “You”, “Your”, and “Yourself” refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, and the rules made thereunder, including the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding document between you and Mad Over Maldives. The terms of this Privacy Policy will become effective upon your acceptance (directly or indirectly in electronic form, by clicking an acceptance button, using the website, or by any other means) and will govern the relationship between you and Mad Over Maldives in relation to your use of the website www.madovermaldives.com.

This document is published in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000, which require publishing a Privacy Policy for the collection, use, storage, and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully. By using this website, you indicate that you understand, agree to, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this website.

By providing your information or by making use of the facilities provided by the website, you consent to the collection, storage, processing, and transfer of your personal and non-personal information by us as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of your information shall not cause any loss or wrongful gain to you or any other person.

User Information

To avail certain services on our website, users may be required to provide information during the registration or booking process, including but not limited to:

Name
Email address
Gender
Contact number
PIN code
PAN number
Country
Diving certification level
Medical records and history relevant to diving activities
Emergency contact information

The information provided by users enables us to improve our services and provide a safer, smoother, and more personalized experience, particularly for scuba diving travel and expedition planning.

All required information is service-dependent, and we may use such information to maintain, protect, and improve our services, develop new offerings, communicate important travel or safety updates, and enhance user experience.

Information that is freely available in the public domain or furnished under applicable laws shall not be regarded as sensitive personal information.

To improve the responsiveness of our website for users, we may use “cookies” or similar electronic tools to collect information and assign each visitor a unique User Identification (User ID).

Unless you voluntarily identify yourself (for example, through registration), we will have no way of knowing who you are, even if we assign a cookie to your device. Cookies cannot read data from your hard drive. Our advertising partners may also assign their own cookies to your browser, a process over which we have no control.

Our web servers may automatically collect limited information about your computer’s connection to the internet, including your IP address, when you visit our website. Your IP address does not personally identify you. We use this information to deliver web pages upon request, tailor our website to user interests, analyze website traffic, and understand the geographic locations of our visitors.

Links to Other Websites

Our website may contain links to third-party websites that are beyond our control. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of external websites.

Information Sharing

We may share sensitive personal information with third parties without prior user consent only in the following limited circumstances:

(a) Legal Requirements

When disclosure is requested or required by law, court order, governmental agency, or authority for purposes including verification of identity, prevention or investigation of cyber incidents, or prosecution of offenses. Such disclosures are made in good faith and when reasonably necessary to comply with applicable laws and regulations.

(b) Internal Processing

We may share information with our group companies, employees, officers, travel partners, dive operators, insurers, or service providers for the purpose of processing bookings, coordinating expeditions, ensuring dive safety, and delivering services on our behalf.

All such recipients are required to process information in accordance with this Privacy Policy and maintain appropriate confidentiality and security measures.

Information Security

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These measures include internal reviews of data collection, storage, and processing practices, encryption where appropriate, and physical security measures to protect systems where personal data is stored.

All information collected through our website is stored within secured databases protected by firewalls and password-restricted access.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to us online.

Any information voluntarily disclosed by users in public areas of the website may become accessible to others on the internet.

As the internet continues to evolve, we may update this Privacy Policy from time to time. Any changes will be consistent with the policy under which the information was originally collected.

Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact Mad Over Maldives at:

Email: bookings@madovermaldives.com

Postal Address:
Mad Over Maldives,

A-2, Ground Floor, Southend Floors
Sector 49, Gurugram, Haryana, India

Phone: +91 8447367821